Shipping policy

Thank you for choosing ShopKyno. We strive to provide you with a seamless shopping experience, offering a wide range of products sourced from AliExpress. Please take a moment to review our shipping policy to understand how we handle the shipping process.

1. Processing Time:

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Please note that processing time may be subject to change during peak seasons or due to unforeseen circumstances. We appreciate your understanding.

2. Shipping Methods:

  • We primarily use standard international shipping methods to deliver your orders.
  • Shipping times vary depending on your location and the product's origin. Estimated delivery times will be provided during the checkout process.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the shipping destination.
  • You can view the shipping costs during the checkout process before making a payment.

4. Tracking Information:

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • Tracking details allow you to monitor the progress of your shipment until it reaches its destination.

5. Multiple Items in a Single Order:

  • Please note that items in your order may be shipped separately if they are sourced from different suppliers or warehouses. This is to ensure the fastest delivery times for each product.

6. Customs and Import Taxes:

  • Customers are responsible for any customs or import taxes that may apply to their order. ShopKyno is not responsible for delays or additional charges caused by customs processes.

7. Lost or Stolen Packages:

  • ShopKyno is not responsible for lost or stolen packages after they have been marked as delivered. Please ensure that the shipping address provided is secure and accurate.

8. Delays:

  • While we make every effort to deliver your orders on time, unforeseen circumstances such as customs delays or natural disasters may affect shipping times. We appreciate your patience and understanding in such situations.

9. Contact Us:

  • If you have any questions or concerns about your order's shipping status, please contact our customer support team at contact@shopkyno.com. We are here to assist you.

By placing an order with ShopKyno, you agree to and accept the terms outlined in our shipping policy. We appreciate your trust and look forward to serving you with quality products and excellent customer service.